Our verdict in one sentence: Hammam Al Ándalus's direct channel is the best option if you want the bath only or a specific programme, and the worst if your plans might change, because it needs 48 hours' notice to cancel and does not publish its prices.
Score
- Price
- 3.5/5Varies by slot; bath only sold direct only
- Transparency
- 3/5No published rates: you must go into the booking engine
- Cancellation
- 3/548 h; after that you lose the full amount
- Experience
- 4.5/5Full circuit, towel, locker and tea included
- Accessibility
- 2/5Steps into the pools and stairs to the massage rooms
- Information
- 4/5Detailed rules and FAQs
Pros
- The only channel that sells the bath on its own (no massage)
- Every programme and ritual on the menu
- Five-treatment pass with 20 % off
- Gift cards as a PDF or at reception
Cons
- Price only visible once you choose day and slot
- 48 h cancellation, not 24
- Not wheelchair accessible
- Minimum age not stated on the official website
What Hammam Al Ándalus Palma is
It is a modern Arab-bath spa, part of a chain with centres in Granada (where it is headquartered), Córdoba, Málaga, Madrid (two centres) and Palma. The group cites more than twenty-five years of experience. The Palma centre is at Carrer Costa i Llobera 20, next to El Corte Inglés, and was completely refurbished after a two-month closure.
Do not confuse it with the Banys Àrabs (Arab Baths), the Islamic-era monument at Carrer Can Serra 7 in the old town: there you only visit a historic room with a garden (€3.50, cash) and there is no water. Our guide to the Banys Àrabs and the old town explains it.
What it offers: programmes and sessions
Every session lasts 90 minutes and they start every two hours, from 10:00 to 22:00. The massage, if you book one, takes place within that time. The circuit includes cold, warm and hot pools, a steam room, relaxation areas with tea and massage cabins.
The official menu includes:
- EMERGE: bath only.
- MIMMA: bath + massage with essential oils, 15, 30, 45 or 60 minutes.
- MIDRA: bath + exfoliation on the hot stone + massage.
- JAZZAR: skin-cleansing ritual with kessa (exfoliating mitt).
- NAFIRI: circulation massage with bath and relaxation.
- ZAHRAWI: facial massage.
- A seasonal ritual in autumn.
Included in every session: towel, locker, shampoo, shower gel, hairdryer, mint tea and water.
Prices: direct versus booking sites
The hammam does not publish fixed rates. Its booking engine charges different prices depending on day and time, VAT included, and only shows them once you choose a session and treatment. That makes comparing at a glance impossible, and it is the biggest drawback of the direct channel.
| Platform | Product | Rating | Price | Where |
|---|---|---|---|---|
| GetYourGuide | Palma: Hammam Al Ándalus Bath Session with Massage Options | 4.8 (1,216) | €68 | See on GetYourGuide |
| Tiqets | Hammam Al Ándalus Palma with Exclusive Massage | 4.3 (11) | €68 | See on Tiqets |
Adult price, checked on 6 October 2026. Platforms change prices daily: confirm before you pay.
GetYourGuide and Tiqets sell bath with massage from €68; Civitatis from the same price. No booking site sells the bath on its own: if that is what you want, buy on the official website, which is the cheapest way in.
For repeat visitors, the five-treatment pass gives 20 % off. Gift cards can be bought as a PDF or at reception and expire after a year or within the period stated.
GetYourGuide1.5 hours
Food and nights· Palma city
Palma: Hammam Al Ándalus Bath Session with Massage Options
4.8 (1,216)
from €68Check availability
See everything on GetYourGuide →Prices checked on 6 October 2026
What visitors say
The ratings published on booking sites are good. The GetYourGuide session averages 4.8 from more than 1,200 reviews; the Tiqets one 4.3, still from very few; on Civitatis, 9.5 out of 10 from fifteen reviews.
A recurring point in the Civitatis comments is that the changing rooms are small. The centre's own rules explain other possible complaints: time lost by arriving late is not made up, and you cannot go in wearing underwear.
How to book and cancel
Booking is compulsory and is done through the official booking system, by phone (+34 971 41 28 60) or by email. You pay when you book. The centre recommends booking two or three days ahead, more on public holidays and on rainy days, when it fills up.
Rules worth knowing before you pay:
- Swimwear compulsory; underwear is not allowed. Reception sells swimwear and latex flip-flops.
- Punctuality: the 90 minutes start at your booked time.
- No photos or videos.
- Pregnancy: admitted with precautions (no steam room or temperature contrasts).
- Not accessible by wheelchair: there are steps into the pools and stairs to the massage rooms.
- Minimum age: the booking sites say 5; the official website does not, so ask if you are bringing children.
All the practical information, with session times and how to get there, is in our Palma hammam guide.
Alternatives
- If you want bath with massage and more flexibility: the GetYourGuide session starts at the same price and has plenty of reviews. See how the platform works in our GetYourGuide review or the one on Tiqets.
- If you are interested in history rather than bathing: the Banys Àrabs, for €3.50.
- If you want a complete evening for two: an afternoon at the hammam and flamenco at Tablao Alma at 21:30. More ideas in Palma for couples.
- If it is raining: more indoor ideas in Palma on a rainy day.
Frequently asked questions
Is it better to book the Palma hammam direct or on GetYourGuide?
Direct if you want the bath only, because the booking sites do not sell it. For bath with massage, GetYourGuide starts at the same price (€68) and its listing has more than 1,200 reviews; check its cancellation terms.
How much does Hammam Al Ándalus Palma cost?
The official price changes by day and time slot and appears when you book. On booking sites, bath with massage costs from €68 per person.
What are the reviews like for Hammam Al Ándalus Palma?
Very good on booking sites: 4.8 on GetYourGuide from more than 1,200 reviews and 9.5 out of 10 on Civitatis. The most repeated complaint is that the changing rooms are small.
How do I cancel a hammam booking?
Contact the centre at least 48 hours before your session. If you cancel later, you lose the full amount.
Are there discounts at Hammam Al Ándalus Palma?
The centre offers a five-treatment pass with 20 % off, plus gift cards. Other promotions change often: check them on its website.
