Tiqets in Palma: reviews, prices and whether it is safe for tickets

Tiqets is a Dutch platform specialising in tickets: you buy on your phone, get the ticket instantly and show it at the door. If you are reading Tiqets reviews before buying in Palma, here is the summary: it is legit, its prices almost always match GetYourGuide's and in some cases it is the cheapest platform, but many tickets cannot be cancelled.

What Tiqets is and who is behind it

Tiqets was founded in Amsterdam in 2014. The company you contract with is Tiqets International B.V., which acts as intermediary: it sells the ticket, but the museum, cave or boat belongs to someone else. It is privately held and in 2019 closed a funding round led by Airbnb; it has not been sold or merged.

Its strength is tickets to monuments and attractions rather than guided tours. That makes it a good fit for Palma: the cathedral, the Aquarium, the Almudaina, the Fundació Miró or the Gènova caves.

What Tiqets sells in Mallorca

When we checked, Tiqets had about 45 products in Mallorca: 18 attractions, 4 nature experiences, 14 boats and cruises, 6 city visits and 3 water activities. The best sellers are the cathedral (4.6 from more than 4,200 reviews) and the Aquarium (4.4 from about 1,480), well ahead of the sightseeing bus.

As well as single tickets it has combos that can pay off: cathedral + Almudaina for €20.50, the 24- or 48-hour sightseeing bus with a boat from €46, the Sóller train with tram and boat to Sa Calobra for €65, or the "Best of Palma" bundle (cathedral, Aquarium and bus) from €102. Among its boats are a 3-hour dolphin trip from Palma for €55 and a dolphin catamaran from Peguera for €45.

Tiqets

Sights· Palma city

Mallorca Cathedral

4.6 (4,223)

from €11Check availability

Tiqets

Sights· Palma city

Fundació Miró Mallorca: Entry Ticket

4.5 (1,340)

from €10Check availability

Tiqets

Adventure· Palma city

Palma Aquarium: Skip The Line Ticket + Optional 3D Cinema Aquadome

4.4 (1,483)

from €30.50Check availability

Tiqets

Sights· Palma city

Royal Palace of La Almudaina: Entry Ticket + Digital Royal Guide

4.1 (110)

from €9.50Check availability

Tiqets

Sights· Palma city

Genova Caves: Skip The Line Ticket

4.2 (77)

from €12Check availability

Tiqets

Food and nights· Palma city

Hammam Al Ándalus Palma with Exclusive Massage

4.3 (11)

from €68Check availability

See everything on GetYourGuide →Prices checked on 6 October 2026

Prices: Tiqets against the ticket office and other platforms

"From" prices per adult. The upshot: Tiqets ties with GetYourGuide on almost everything, wins on the Almudaina and loses on the Rafa Nadal Museum and the flamenco. The official ticket office is still the same price or cheaper for every monument.

Two details change the maths. At the Almudaina, EU and Ibero-American citizens and EU residents with ID get in free on Wednesday and Sunday afternoons. At the Fundació Miró, under-16s go free, and entry is free on Saturdays from 15:00 and on the first Sunday of the month.

Palma Cathedral on Tiqets: what you need to know

This is Tiqets' star product in Palma. The ticket costs €11, one euro more than the €10 on the official website (check the price on catedraldemallorca.org), and covers the cathedral and the sacred art museum. Buying online, whether on Tiqets or the official website, gets you in through the fast lane at the Portal del Mirador.

Remember the cathedral does not open for tourist visits on Sundays and closes early on Saturdays. The terraces are a separate ticket (€25 on the official website, March to November, over-9s only).

What travellers say

When we checked, Tiqets had 4.3 out of 5 on Trustpilot from about 62,000 reviews: 75% five-star and only 7% one-star. It replies to 89% of negative reviews, although it often takes up to a month.

Recurring complaints: groups larger than advertised on guided visits, difficult refunds and audio guides that fail. The praise: quick checkout and tickets that arrive instantly.

How to buy and cancel on Tiqets

Buying is simple: pick a date and, if there is one, a time slot, pay, and the ticket appears in your email and the app. The small print is in the cancellation terms:

• You can only cancel if the product description says so.
• For leisure services on a specific date there is no right of withdrawal, so many tickets are final.
• If the listing allows cancellation, you can claim a refund up to 28 days after the ticket date.
• The help centre is open 24 hours.

Alternatives to Tiqets in Palma

• GetYourGuide: same prices for the cathedral and the Aquarium, more boats and excursions and free cancellation up to 24 h on most listings. GetYourGuide review.
• Headout: more expensive for the cathedral, but sells the ticket with terraces and the Rafa Nadal Museum at €20. Headout review.
• Buying direct: for the Almudaina, the Aquarium in the afternoon or the water parks. It is all in Palma tickets.

Every comparison in one table: compare platforms.

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